Book
Assistive technology research, practice, and theory. Hershey, PA: Medical Information Science Reference, 2014.
The best 100 free apps for libraries. Lanham: The Scarecrow Press, Inc, 2013.
Better library and learning space: Projects, trends and ideas. London: Facet Publishing, 2013.
Big Media, Big Money: Cultural Texts and Political Economics. 2nd ed. Lanham, Md: Rowman & Littlefield Publishers, Inc, Rowman & Littlefield Publishers, 2012.
HCI and User-Experience Design. London: Springer, 2015.
Libraries, human rights, and social justice: enabling access and promoting inclusion. New York, Boulder, Lanham, London: Rowman & Littlefield, 2015.
Library services for multicultural patrons: Strategies to encourage library use, Edited by Smallwood, C. and Becnel, K.. Lanham, MD: The Scarecrow Press, 2013.
Making the Library Accessible for All: A Practical Guide for All. Rowman & Littlefield, 2014.
Patent searching made easy: How to do patent searches on the Internet & in the library, Edited by Stim, Richard. 6th ed. Nolo, 2013.
The patron driven library: A practical guide for managing collection and services in the digital age. Witney: Chandos Publishing, 2013.
The practitioner's guide to user experience design. Hachette Book Group, Inc., 2015.
SPEC Kit 321: Services for users with disabilities. Association of Research Libraries, 2010.
SPEC kit 322: Library User Experience. Association of Research Libraries, 2011.
Useful, usable, desirable : Applying user experience design to your library. American Library Association, 2014.
Book Chapter
Automatic Creation of User Profiles for Achieving Personal Web Accessibility." In Computers Helping People with Special Needs, 354-361. Vol. 5105., 2008.
"Measuring Web Accessibility by Estimating Severity of Barriers." In Web Information Systems Engineering – WISE 2008 Workshops., 2008.
"Web Design Requirements for Improved Web Accessibility for the Blind." In Hybrid Learning and Education, 392-403. Vol. 5169. Springer Berlin Heidelberg, 2008.
"Case
Accessibility of eGovernment Web Sites: Towards a Collaborative Retrofitting Approach In Lecture Notes in Computer Science. Vol. 6179., 2010.
Ensuring Accessibility for People with Disabilities In Usablity in Government Systems User Experience Design for Citizens and Public Servants, Edited by Buie, Elizabeth and Murray, Dianne., 2012.
Including Heterogeneous Web Accessibility Guidelines in the Development Process In Engineering Interactive Systems. Vol. 4940., 2008.
Conference Proceedings
An Analysis of Personalized Web Accessibility In Web for All Conference., 2014.
Benchmarking web accessibility evaluation tools: measuring the harm of sole reliance on automated tests In Proceedings of the 10th International Cross-Disciplinary Conference on Web Accessibility., 2013.
A crowdsourcing platform for the construction of accessibility maps In Proceedings of the 10th International Cross-Disciplinary Conference on web accessibility., 2013.
Essential Components of Mobile Web Accessibility In Proceedings of the 10th International Cross-Disciplinary Conference on Web Accessibility - W4A '13., 2013.