@article {7376,
	title = {4-H program quality assessment:  Can volunteers improve quality?},
	journal = {International Journal of Volunteer Administration},
	volume = {XXVI},
	year = {2009},
	pages = {32-41},
	abstract = {Expectations for volunteers in youth development organizations have grown to include an emphasis on accountability.   In recent years, the field of youth development has begun to investigate out-of-school time settings by measuring the quality of learning environments at the point of service--the places where youth and adults interact.   The current sutdy investigated 4-H volunteers{\textquoteright} experiences in building quality youth development settings.   Ten 4-H clubs were randomly divided into either an experimental or control group.   Clubs in the experimental group received three hours of training on topics related to quality.   Results demonstrated that experimental clubs saw improvements in measures of supportive environments.   In addition, interview data revealed three themes important for implementing quality initiatives in volunteer settings:   emphasis on engagement, special considerations in working with volunteers, and importance of a system-wide approach.   Implications and furture directions are discussed.},
	author = {Samantha Grant and Eric Vogel}
}
