@article{bibcite_299, keywords = {visually impaired, digital libraries, blind, aids for the disabled, library, mobile technology}, author = {Seung-Jin Kwak and Kyung-Jae Bae}, title = {Ubiquitous library usability test for the improvement of information access for the blind}, abstract = {Purpose - Usability tests to improve information accessibility for the blind have rarely been carried out. Recently, the LG Digital Talking Book (LG DTB) Library has developed a ubiquitous service, which provides the blind with library service anytime, anywhere, using mobile phones with the automated library access procedure. The main purpose of this paper is to draw up a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library. Design/methodology/approach - An online survey and in-depth interviews are conducted among the blind, and usage statistics analysis of the Digital Talking Book Library services and web server log analysis are carried out together for the usability test. Findings - The blind respondents answer that late updates of new publications, unbalanced subject areas, and lack of educational contents are the most serious problems in reality. The paper also showed that handy-to-carry informati}, year = {2009}, journal = {The Electronic Library}, volume = {27}, pages = {623-639}, issn = {0264-0473}, doi = {10.1108/02640470910979589}, note = {This study conducted an online survey and in-depth interviews to explore a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library. It finds several problems that the participant pointed out. It also indicated that mobile phone applications were welcomed by the blind.}, language = {eng}, }