TY - JOUR KW - visually impaired KW - digital libraries KW - blind KW - aids for the disabled KW - library KW - mobile technology AU - Seung-Jin Kwak AU - Kyung-Jae Bae AB - Purpose - Usability tests to improve information accessibility for the blind have rarely been carried out. Recently, the LG Digital Talking Book (LG DTB) Library has developed a ubiquitous service, which provides the blind with library service anytime, anywhere, using mobile phones with the automated library access procedure. The main purpose of this paper is to draw up a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library. Design/methodology/approach - An online survey and in-depth interviews are conducted among the blind, and usage statistics analysis of the Digital Talking Book Library services and web server log analysis are carried out together for the usability test. Findings - The blind respondents answer that late updates of new publications, unbalanced subject areas, and lack of educational contents are the most serious problems in reality. The paper also showed that handy-to-carry informati BT - The Electronic Library DO - 10.1108/02640470910979589 IS - 4 LA - eng N1 - This study conducted an online survey and in-depth interviews to explore a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library. It finds several problems that the participant pointed out. It also indicated that mobile phone applications were welcomed by the blind. N2 - Purpose - Usability tests to improve information accessibility for the blind have rarely been carried out. Recently, the LG Digital Talking Book (LG DTB) Library has developed a ubiquitous service, which provides the blind with library service anytime, anywhere, using mobile phones with the automated library access procedure. The main purpose of this paper is to draw up a better plan to improve information accessibility for the blind through the usability test of the service being made by the LG DTB Library. Design/methodology/approach - An online survey and in-depth interviews are conducted among the blind, and usage statistics analysis of the Digital Talking Book Library services and web server log analysis are carried out together for the usability test. Findings - The blind respondents answer that late updates of new publications, unbalanced subject areas, and lack of educational contents are the most serious problems in reality. The paper also showed that handy-to-carry informati PY - 2009 SP - 623 EP - 639 T2 - The Electronic Library TI - Ubiquitous library usability test for the improvement of information access for the blind VL - 27 SN - 0264-0473 ER -