TY - JOUR KW - visual disability KW - web reference service AU - Tom Peters AU - Lori Bell AB - Physical libraries and collections present a host of accessibility challenges for those patrons who are blind, have low vision, or have physical limitations. Unfortunately, library services and access are not automatically improved with the Internet, computers, or digital library services. Whenever a library collection or service becomes digitized and networked, a new set of accessibility challenges arises. BT - Computers in Libraries IS - 10 LA - eng N1 - This article focused on the accessibility challenges raised by virtual or Web-based reference services for people with disabilities. Specifically, it discussed a project called InfoEyes for visually impaired people. N2 - Physical libraries and collections present a host of accessibility challenges for those patrons who are blind, have low vision, or have physical limitations. Unfortunately, library services and access are not automatically improved with the Internet, computers, or digital library services. Whenever a library collection or service becomes digitized and networked, a new set of accessibility challenges arises. PY - 2006 SP - 24 EP - 27 T2 - Computers in Libraries TI - Virtual reference services for the print impaired: Separate, but not equal VL - 26 ER -