2002
Accessible, open and inclusive: How visually impaired people view library and information services and agencies." Journal of Librarianship and Information Science 34, no. 4 (2002): 207-214.
"2001
A new outlook: services to visually impaired people in UK public libraries." Journal of Librarianship and Information Science 33, no. 1 (2001): 5-14.
"