Accessibility of eGovernment Web Sites: Towards a Collaborative Retrofitting Approach

Submitted by mlb78 on Fri, 09/16/2016 - 17:24
TitleAccessibility of eGovernment Web Sites: Towards a Collaborative Retrofitting Approach
Publication TypeCase
Year of Publication2010
AuthorsNietzio, Annika, Olsen, Morten, Eibegger, Mandana, and Snaprud, Mikael
ReporterLecture Notes in Computer Science
Reporter Volume6179
First Page468-475
ISBN Number3642140963
AbstractAccessibility benchmarking is effcient to raise awareness and initiate competition. However, traditional benchmarking is of little avail when it comes to removing barriers from eGovernment web sites in practice. Regulations and legal enforcement may be helpful in a long-term perspective. For more rapid progress both vendors and web site maintainers are willing to take short-term action towards improvements, provided that clear advise is available. The approach of the eGovernment Monitoring project (eGovMon) integrates benchmarking as a central activity in a user-driven project. In addition to benchmarking results, several other services and background information are provided to enable the users -- in this case a group of Norwegian municipalities who want to improve the accessibility of their web sites -- to gain real added value from benchmarking.
NotesThis section focused on the improvement of interactions between government and its citizens through eGovernment. Firstly, it talks about some shortcomings identified. Then, it provides the eGovMon's approach to overcome these shortcomings.
DOI10.1007/978-3-642-14097-6_75