TY - JOUR
AU - Marcella D. Genz
AB - The roles of reference workers have evolved unevenly and are often unclear. This article examines the historical reasons for the reference desk and its workers in order to establish how reference work has been circumscribed, to see how it evolved, and to see if there is a defining perimeter between the tasks and duties of the paraprofessional and those of the professional. 
BT - Library Trends
IS - 3
LA - English
N2 - The roles of reference workers have evolved unevenly and are often unclear. This article examines the historical reasons for the reference desk and its workers in order to establish how reference work has been circumscribed, to see how it evolved, and to see if there is a defining perimeter between the tasks and duties of the paraprofessional and those of the professional. 
PY - 1998
SP - 505
EP - 525
T2 - Library Trends
TI - Working the Reference Desk
VL - 46
ER -