Transitioning to a Virtual World of Health & Wellness
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2020
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In early 2018, we reported that the number of telehealth or virtual health interactions — which can take the form of live video interface between patients and practitioners, remote patient monitoring, and remote storing and forwarding of patient data — would surpass the number of physical visits by 2024.
The COVID-19 pandemic has shattered those predictions. It is now predicted that virtual care visits will rise to more than one billion visits this year, catapulting us into what could be the largest change of workflow and expectations around patient-doctor interactions in the modern medicine era.
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Randy Guillot
Randy is a principal who serves as a global Health & Wellness leader at Gensler with a portfolio of work spanning across five continents. Projects under his design leadership are celebrated for their critical design success and enhanced access to healthy, dignified, optimistic, and engaging environments for all. Randy is based in Chicago. Contact him at randy_guillot@gensler.com.
Tama Duffy Day
Tama is a principal and serves as a leader in Gensler’s Health & Wellness practice. She is a global author, lecturer, and speaker who is dedicated to impacting lives and enriching communities through the power of design. She is based in Washington, D.C. Contact her at Tama_DuffyDay@Gensler.com.
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