Journal Article
Interlibrary Loan Requests for Locally Available Materials: WorldCat Local's Impact." College & Research Libraries 73, no. 1 (2012): 68-77.
"Interlibrary loan services at Library and Archives Canada." Interlending & Document Supply 38, no. 1 (2010): 17-21.
"Internet use and non-use: Views of older users." Universal Access in the Information Society 6, no. 1 (2007): 43-57.
"Introducing Digital Accessibility : A Headnote to the Section." Curator: The Museum Journal 56, no. 3 (2013): 349-351.
"Investigating Accessibility on Web-based Maps." ACM SIGAPP Applied Computing Review 15, no. 2 (2015): 17-26.
"Investigating the problems faced by older adults and people with disabilities in online environments." Behaviour & Information Technology 26, no. 6 (2007): 447-453.
"An investigation into the effects that digital media can have on the learning outcomes of individuals who have dyslexia." Computers and Education 47, no. 1 (2006): 74-93.
"Issues of access and usability in designing digital resources for children." Library and Information Science Research 34, no. 3 (2012): 159-168.
"Issues with Older Workers and Employees with Disabilities." Journal of Access Services 6, no. 1/2 (2009): 153-157.
"A joker in the class: Teenage readers' attitudes and preferences to reading on different devices." Library and Information Science Research 36, no. 3-4 (2014): 179-184.
"Key Issue - EPUB 3's coming of age." Insights: the UKSG journal 26, no. 2 (2013): 210-213.
"Learning about web accessibility: A project based tool-mediated approach." Education and Information Technologies 17, no. 1 (2012): 79-94.
"Libraries, aggregator databases, screen readers and clients with disabilities." Library Hi Tech 20, no. 2 (2002): 179.
"Libraries' role in equalizing access to information." Library Management 30, no. 1/2 (2009): 69-76.
"Library and Information Center Accessibility: The Differently-able Patron's Perspective." Technical Services Quarterly 28, no. 2 (2011): 223-241.
"Library services for people with disabilities in Greece." Library Review 57, no. 2 (2008): 138-148.
"Library Services for Persons with Disabilities: Twentieth Anniversary Update." Medical Reference Services Quarterly 31, no. 1 (2012).
"Library Web Accessibility at Kentucky's 4-Year Degree Granting Colleges and Universities." D-Lib Magazine 10, no. 9 (2004).
"Location-triggered mobile access to a digital library of audio books using Tipple." International Journal on Digital Libraries (2015).
"The longitudinal effects of accessible email for individuals with severe cognitive impairments." Aphasiology 19, no. 7 (2005): 651-681.
"A longitudinal study of state government homepage accessibility in Maryland and the role of web page templates for improving accessibility." Government Information Quarterly 30, no. 3 (2013): 289-299.
"MakeAbility: Creating accessible makerspace events in a public library." Public Library Quarterly 33, no. 4 (2014): 330-347.
"Making It Work for Everyone: HTML5 and CSS Level 3 for Responsive, Accessible Design on Your Library's Web Site." Journal of Library & Information Services in Distance Learning 8, no. 3-4 (2014): 118-136.
"Making journals accessible front & back: examining open journal systems at CSU Northridge." OCLC Systems & Services: International digital library perspectives 31, no. 1 (2015): 35-50.
"Making personal libraries accessible: the example of the Robert Menzies Collection." Jim Australian Library Journal 63, no. 3 (2014).
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